Noticeboard

Our annual flu drop in clinics will be held in the carpark at Old Road West Surgery with a dedicated one way system. This will be on Saturday 3rd and 17th October between 8-12. No appointment necessary.


Please see the following link regards government guidance on wearing face masks and any exemption: www.keepsafe.org.uk/mask

Our surgery has signed up with DOCTORLINK to allow improved access to Patient Services. Please download it from the App Store or use the link below:

https://app.doctorlink.com/oldroadwestsurgery_alllocations/register

PLEASE NOTE ANY APPTS BOOKED ONLINE WOULD BE A TELEPHONE CALL/TRIAGE AND ONLY VISIT THE SURGERY WHEN THE CLINICIAN ADVISES YOU TO. PLEASE WEAR A FACE MASK/COVERING FOR ALL FACE-TO-FACE CONSULTATIONS. 

See the latest advice about who should self isolate:

https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19

WE ARE PLEASED TO ANNOUNCE THAT THE SURGERY HAS ACHIEVED AN OVERALL RATING OF GOOD AT OUR RECENT CQC INSPECTION.

Our surgery is now taking new patients. Please register at reception.

PLEASE SEE THE 'CARERS DIRECT' (5) LINK BELOW TO REGISTER YOUR DETAILS AS A CARER

The surgery is closed everyday for lunchtime between 12:30 and 13:30. The phone lines will be open for emergency calls only during this time with normal service resuming at 13:30.

test_results6Test Results

When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the surgery, preferably after 2.00 pm once sufficient time has elapsed.

Our reception staff are not qualified to comment on results and will therefore only be able to confirm if results have been read by a clinician and give the details/figures, etc. and any comment the doctor or nurse has added. Please ensure you make any necessary follow-up appointment with the doctor, or nurse, if advised to do so.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release, or when the results relate to a child and the parent/guardian is requesting them.

 
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