Opening Times for Old Road West Main Surgery (Reception)

On Monday to Friday evenings we have some selected slots for our extended hours provided remotely till 8pm.

Opening Times for Mackenzie Way Branch Surgery (Planned for permanent closure) 

All patients are now registered as Old Road West. 

The surgery has extended hours between 18:30 -20:00 where the clinicians will call patients. 

Changes to Surgery Hours

Please be aware that occasionally we need to close Old Road West Surgery for staff meetings or training. We try to keep any disruption to our normal surgery hours to a minimum.

When We Are Closed

If you call 01474 352075 when the surgery is closed, you will hear a recorded message asking you to hang-up and redial NHS 111.

Any calls to the out-of-hours service will be recorded. Calls to 111 are free of charge whether you call from a landline or mobile.

Please note NHS 111 has replaced NHS Direct and Dentaline and is the number you should use to access urgent medical care when it is not a 999 emergency. 

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.