Noticeboard

From Monday 5th October we will be offering late night appointments on Monday and Tuesday. These will be 6:30-8pm. Please ask reception to book an appointment.


Our annual flu drop in clinics will be held in the carpark at Old Road West Surgery with a dedicated one way system. This will be on Saturday 3rd and 17th October between 8-12. No appointment necessary.


Please see the following link regards government guidance on wearing face masks and any exemption: www.keepsafe.org.uk/mask

Our surgery has signed up with DOCTORLINK to allow improved access to Patient Services. Please download it from the App Store or use the link below:

https://app.doctorlink.com/oldroadwestsurgery_alllocations/register

PLEASE NOTE ANY APPTS BOOKED ONLINE WOULD BE A TELEPHONE CALL/TRIAGE AND ONLY VISIT THE SURGERY WHEN THE CLINICIAN ADVISES YOU TO. PLEASE WEAR A FACE MASK/COVERING FOR ALL FACE-TO-FACE CONSULTATIONS. 

See the latest advice about who should self isolate:

https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19

WE ARE PLEASED TO ANNOUNCE THAT THE SURGERY HAS ACHIEVED AN OVERALL RATING OF GOOD AT OUR RECENT CQC INSPECTION.

Our surgery is now taking new patients. Please register at reception.

PLEASE SEE THE 'CARERS DIRECT' (5) LINK BELOW TO REGISTER YOUR DETAILS AS A CARER

The surgery is closed everyday for lunchtime between 12:30 and 13:30. The phone lines will be open for emergency calls only during this time with normal service resuming at 13:30.

Opening Times for Old Road West Main Surgery (Reception)

  

 Times
Monday08:30 - 12:30 and 13:30 - 18:30
Tuesday08:30 - 12:30 and 13:30 - 18:30
Wednesday08:30 - 12:30 and 13:30 - 18:30
Thursday08:30 - 12:30 and 13:30 - 18:30
Friday08:30 - 12:30 and 13:30 - 18:30
Weekendclosed

 The surgery doors are closed for lunch between 12:30 and 13:30.

Opening Times for Mackenzie Way Branch Surgery (Reception)

 

 MorningAfternoon
Monday08:30 - 12:30closed
Tuesday08:30 - 12:30closed
Wednesday08:30 - 12:30closed
Thursday08:30 - 12:30closed
Friday08:30 - 12:30closed
Weekendclosedclosed

Please note that Mackenzie Way patients can ring the main surgery for emergencies and advise during surgery hours after 13:30 or if it is closed.

PLEASE NOTE DURING THE COVID 19 CRISIS THE DOORS AT MACKENZIE WAY SURGERY WILL BE CLOSED. PLEASE CALL THE MAIN SURGERY DURING THESE TIMES. PLEASE EMAIL ANY PRESCRIPTIONS TO THE DESIGNATED EMAIL ADDRESS.


Changes to Surgery Hours

Please be aware that occasionally we need to close Old Road West Surgery for staff meetings or training. It is also sometimes necessary to close Mackenzie Way Surgery at short notice, due to staff absence or to alter surgery/opening hours due to the availability of clinicians or staff.  We try to keep any disruption to our normal surgery hours to a minimum.

 

 
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