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Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Testing and tracing
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
Old Road West SurgeryTel: 01474 352075
Branch SurgeryTel: 01474 566497
See the latest advice about who should self isolate:
The surgery is closed everyday for lunchtime between 12:30 and 13:30. The phone lines will be open for emergency calls only during this time with normal service resuming at 13:30.
We offer a family planning clinic on alternate Thursdays with our Practice Nurse Lindsay Anderson, providing family planning / contraceptive advice and provision.
Our Practice Nurses are all qualified to offer advice to patients travelling abroad and to administer appropriate travel vaccinations, including Yellow Fever. Some vaccinations may be charged for.
Most of our doctors are qualified to perform minor operations in surgery. Dr. Halem is our principal lead on these procedures. Our Advanced Clinical Practitioner, Pranav Mutty is also experienced in minor surgeries. Please make an appointment in the usual way for assessment by any doctor and you will be advised if you require a further appointment for minor surgery.
Flu vaccinations are usually available between October and January by appointment. You may receive written details of an appointment, otherwise please ring to book your appointment from September onwards.
If you are a patient aged 16-74 who has not been seen for 3 years or more or you are 75 and over and have not been seen for 12 months or more, we can offer you a general health check. Please make an appointment for this or request a home visit if you are unable to attend the surgery.
We hold weekly/regular nurse-led diabetic clinics at Old Road West main surgery. We also offer the services of in-house podiatry (foot care) and retinopathy (eye care) screening for all diabetic patients, where appropriate.
We offer age-appropriate child health checks and immunisations, in partnership with our Health Visitors, to all patients under 5 years of age.
Our Practice Nurse Mandy Mowat runs dedicated asthma/COPD clinics offering patients assessment, assistance, advice and support
We have a physiotherapist working from the surgery every day so please see your doctor for a referral
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse (please print the form and bring it with you to your appointment).
Travelling in Europe
If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
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