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Noticeboard

THERE ARE STILL DAILY CLINICS WITH THE NURSES IF YOU HAVE NOT HAD YOUR FLU VACCINE. PLEASE BOOK VIA RECEPTION.

From September the surgery will be closed for lunchtime between 12:30 and 13:30 for staff training. The phone lines will be open for emergency calls only during this time with normal service resuming at 13:30.

Doctors
Nursing Staff
Practice Team

Practice Management

Ricki Bennet (f)

Practice Manager

Responsible for all practice administration and your first point of contact if you have any cause for comment or complaint concerning the practice or its staff. We have a formal complaints procedure in operation and you will be given details of this on request.

To contact Ricki please email: oldroadwest@nhs.net or telephone 01474 330180 

Administration

Nikki Chawner

Administration Manager

Debra Latter

Administration Manager 

Janet Burden
Lisa Deadman

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Harinder Dhillon

Prescription Clerk

Theresa Payne

Prescription Clerk

Karen Graham
Hazel Jones
Tracy Hogwood-Jones
Pamela Carter
Kim Gibbins
Baljinder Dhariwal
Kelly-Anne Day
Louise Burrows

Secretaries

Joanne Goodwin
Diane O'Connor
 
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