We now offer Vision Online Services (VOS) so patients can book and cancel routine appointments with a doctor online from anywhere they have internet access (repeat prescriptions can also be ordered online).
You need to be registered for VOS to be able to access the services - please ask at reception for further details.
All of our doctors and nurses can be seen by appointments of at least ten minutes’ duration and it is your responsibility to keep any appointment you have pre-booked. Should you be unable to keep an appointment for any reason, please ensure you notify the surgery at the earliest opportunity so the appointment may be offered to another patient.
The demand for appointments is high and failure to attend / cancel an appointment means valuable appointment time is wasted. Persistent wasting of appointments may result in your removal from our Practice list
Our nursing team is available for appointments for: dressings; minor accidents and illnesses; travel, flu and childhood immunisations; blood pressure checks; health checks, including well-woman and well-man checks and general health education and advice.
If you are requesting an appointment and feel that you need to be seen as soon as possible, you may be given an appointment the same day with a nurse in the first instance. The nurse will assess you and ensure that, if necessary, you are also seen by a doctor as soon as possible.
To cancel an appointment:
Please telephone 01474 352075 during normal surgery opening hours; press option 2 and leave your message. If you have booked your appointment online, you can also cancel it online.
We are a training practice and a King’s College School of Medicine and University College, London teaching practice. We regularly undertake the training of fully qualified doctors who wish to become GPs and also, occasionally, medical students. If a medical student is going to be present during your consultation, your prior consent will be sought.