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FLU SEASON IS HERE. PLEASE BOOK APPOINTMENTS WITH THE NURSE FOR A FLU JAB AND ASK THE DOCTOR AT YOUR CONSULTATION TO GIVE ONE IF YOU NEED IT. 

Thank you for cooperating with the drug switches as advised by the MEDICINE MANAGEMENT TEAM AT THE CCG. 

Old Road West Surgery is disappointed at the decision by the Care Quality Commission to place the practice into special measures, following a practice inspection in August 2017. The CQC inspection report highlighted areas where the surgery was delivering a good service, which reflects the commitment of all practice staff to high quality patient care, but also identifies areas that we need to improve.

We take the safety and welfare of our patients very seriously and have already started addressing each of the CQC concerns through a robust action plan.

We are committed to making all necessary improvements for all of our patients and the practice is confident that the outcome of any future CQC inspection will reflect this.

Patients that may have specific feedback or questions regarding our service are encouraged to write directly to the practice via letter or email so that we can respond to each enquiry we receive.

Welcome to Old Road West Surgery 

Hello and welcome to our website.  We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times, download a registration form and come and see us.

The doctors and staff at Old Road West Surgery are proud to offer the highest standard of patient-centred healthcare.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services such as anticoagulation, minor surgery,  joint injections, vaccinations and well-person check-ups.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site. 

Please see the CQC website for the outcome of the recent inspection.

If you wish to email us with any comments or suggestions, please do so at: oldroadwest@nhs.net

(Site updated 15/12/2017)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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