Welcome to Old Road West Surgery 

Please note that following the announcement by the government for Monday 19th July, NHS England and Public Health England have advised that GP surgeries need to maintain public safety and prevent the spread of infections especially in view of covid variants. We ask that all patients still wear a face mask when attending to see a clinician unless exempt and to be respectful to the staff who are working at the surgery. We have always been open throughout the pandemic and continue to provide the best service to our communities in the safest manner.

Please note there is a Zero Tolerance policy in all NHS settings including GP practices:

https://www.youtube.com/watch?v=hAM3fSDq9kA

Please see the following link on how to book your covid vaccination. Alternatively you can contact DGS Health who are administering vaccinations on behalf of the surgery:

https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/

This year please ensure that you complete your vaccinations to protect yourself against the winter flu.

Please note that the Covid-19 vaccination for our patients will be provided by DGS Federation at a suitable designated centre:

https://www.kentandmedwayccg.nhs.uk/your-health/coronavirus/covid19vaccine

Important Information about the Coronavirus (COVID-19)

Apologies but due to the Coronavirus, the surgery is now placing a contingency plan to only allow telephone consultations unless necessary to come in. Reception staff or a clinician will ask you about your symptoms. This is for the safety for everyone as they can direct you to the right person. PLEASE DO NOT TURN UP AT THE SURGERY UNLESS INSTRUCTED.

NO WALK IN APPOINTMENTS

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. Use this service:

If you have been affected by Covid, the following website is a good resource for advice and support: https://www.yourcovidrecovery.nhs.uk/

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If you’re new to the area, have a look at our opening times, download a registration form and come and see us. We are taking new registrations.

We have regular Doctors and Advanced Clinical Practitioners. We have pre-bookable clinics, online booking, telephone appointments, advanced bookings and on the day emergencies. PLEASE CALL AT 8:30 FOR A MORNING APPOINTMENT AND AT 12:00 FOR AN AFTERNOON APPOINTMENT.

Please see the LATEST NEWS tab on the side for up to date changes to the practice. 

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services such as anti-coagulation, minor surgery,  joint injections, family planning clinics, vaccinations and well-person check-ups.

MyGP App

PLEASE SIGN UP TO MYGP APP TO HELP YOU WITH MAKING APPOINTMENTS AND GETTING ONLINE PRESCRIPTIONS.

The Patient Participation Group is your voice for the surgery and are always looking for new members. Please see the link on the side for further information.

The surgery works closely with the Gravesend Clinical Commissioning Group to review the services we offer. Please browse their website on the link below for further details:

https://www.dartfordgraveshamswanleyccg.nhs.uk/

Please see the CQC website for the outcome of the recent inspection.

CQC RATING 2020 = GOOD 

If you wish to email us with any comments or suggestions, please do so at: oldroadwest@nhs.net

If you wish to email us for a prescription please do so at: orw.prescriptions@nhs.net

If you are asked by a clinician to send any pictures please use the following email and state the clinician you spoke to: orw.reception@nhs.net (please ensure images are appropriate to send and not exposing intimate parts)